Information We Collect

When you reach out to us for corporate flower arrangements or gift services, you share information willingly. This may include your name, company name, email, phone number, delivery locations, and any particular floral specifications. Payment details are collected at order time and are securely handled by our payment partners.

For corporate clients, we might gather extra business data like company registration details, preferred delivery timings, and budget constraints to tailor our service to your organization's needs.

Our site automatically gathers technical details when you visit, such as IP address, browser type, device data, and navigation paths. We use this information to enhance site performance and to learn how clients discover our services.

How We Use Your Information

We mainly use your personal data to complete flower orders and deliver high-quality customer support, including order processing, arranging deliveries, crafting tailor-made arrangements, and communicating about your service needs.

We also use data to refine our services and the website experience, helping us identify the most valuable corporate floral offerings for our clients and how to better assist the business community in United Kingdom.

Information Sharing and Disclosure

GroveBenchStudio respects your privacy and does not sell personal information to third parties. We only disclose data when needed to deliver our services or when legally compelled.

We may share essential data with trusted partners who assist in running our operations, including delivery partners, payment processors, and IT service providers. These partners are contractually bound to safeguard your information and use it solely for the services they supply to us.

We may reveal information when required by law, a court order, or governmental request. We may also share it to safeguard our rights, property, or safety, or that of our customers and staff.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and employ suitable technical and organizational controls to safeguard it. This involves secure storage, encrypted communications, and restricted access to personal information inside our organization.

Although we employ strong security measures, no online transmission method is entirely secure. We continually update our security practices to defend against evolving threats.

Your Privacy Rights

You hold important rights concerning your personal data. In line with applicable laws, you may be entitled to access, amend, erase, or limit how your information is used.

To exercise these rights, contact us via the details at the policy end. We will reply within a reasonable period as required by law.

Data Retention

We keep personal data only as long as needed to deliver our services and comply with legal duties. Retention durations vary by data type and purpose.

Cookies and Website Tracking

Our site utilizes cookies and similar technologies to enhance your browsing experience and help us understand how visitors interact with our site. Cookies enable us to remember your preferences and evaluate site performance.

You may adjust cookie preferences in your browser settings. Note that turning off certain cookies could affect how the site functions. For more details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site may include links to third-party websites or services. This privacy policy covers only GroveBenchStudio and our site. We are not responsible for the privacy practices of external sites.

We recommend reviewing the privacy policies of any third-party websites you visit through links on our site.

Policy Updates

We might revise this privacy policy from time to time to reflect updates in our practices, offerings, or applicable laws. When major changes occur, we will revise the "Last Updated" date at the top of this policy.

We invite you to review this policy occasionally to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we process your information, please reach out to us.